How to recover password for Cisco ISE GUI

This post describes the method to recover expired or lost passwords for Cisco ISE GUI. Admin passwords can be different for CLI and GUI.
You can reset the admin GUI password by logging in to Cisco ISE CLI. If the CLI password is also expired or lost then you need to reset the Cisco ISE CLI password.

To reset or recover expired/lost password for Cisco ISE GUI follow below steps.

Step 1. Log in to the Cisco ISE CLI admin account using SSH or console.

Remember that the console admin account is different than the web UI admin account. They have the same username but can have different passwords. 

Step 2. From the command prompt, use the application reset-passwd ise admin command to set a new web UI admin password.

application reset-passwd ise <username-here>

Step 3.  Prompt to reset password appears as shown in this image.

Step 4. Enter the new password as required.

Step 5. Test the new password by login to GUI using new password.

recover password for cisco ise gui

Disable or change expiry period for admin password for Cisco ISE

Cisco ISE has a default expiry period of 45 days for the admin password. You can change disable or change expiry period by following method.

In the ISE GUI navigate to Administration > System > Admin Access > Authentication > Password Policy and uncheck ‘Administrator passwords expire # days after creation or last change’.

Leave a Reply

%d bloggers like this: